You read that correctly, your 5+ star yelp reviews will go against your business. Sometimes it can be just as bad as a negative review..no I lied but it’s a possibility. People usually read the negative reviews first then the positive reviews. Top rated businesses on yelp scores about a 4 star to a 5 […]
Customer Service
- Blog
- ...
How to prevent “no shows” in your salon
As a store owner I can’t say how frustrating it is to get no shows. Everyone hates them and you’re pretty much stuck with an empty salon and you already denied a lot of customers. Unless you’re a high-end restaurant or hotel , you can’t have a deposit in place that has “no refundable” It’s […]
- Blog
- ...
Change the salon experience by playing good music
Music is something that many salons will neglect to improve because there’s no direct correlation in your sales and services. I cannot tell you that playing music will encourage new customers to come in or will it even have a direct impact in sales. But I can tell you that having music will change the […]
- Blog
- ...
Increase your appointments by utilizing yelp messaging
Tons of nail and hair salons are missing out on this free service by yelp. It costs nothing because it comes with your yelp account. There’s a learning curve on how to use this but for the most part if you know how to take pictures of your food, you can do this 🙂 . […]